How Elite Pest Control collects, uses, and protects personal information.
Who this policy covers
This policy applies to personal information collected by Elite Pest Control (ABN 59 723 097 965) through our website, phone enquiries, email, quote requests, and in the course of providing pest control and termite services.
What we collect
- Name, phone number, email address, and property address
- Details of the pest or termite issue, including any photos supplied
- Payment and invoicing details for completed work
How we use it
- To respond to quote requests and enquiries
- To schedule and carry out booked services
- To issue invoices and process payment
- To provide reports or certificates, such as termite inspection reports or certificates of installation
How we store and protect it
Personal information is stored securely, with access limited to staff who need it to carry out their role.
Who we share it with
Personal information may be shared with trusted third parties who help deliver our services, such as accounting, scheduling, or payment processing providers. We don't sell personal information to third parties.
Job applicants
If you apply for a role through our careers page, we collect the information you choose to provide — your name, contact details, and the work history and other details in your cover letter and CV. We use this information only to assess your application and to contact you about the role. Application files are stored securely outside the public website, and access is limited to the people involved in recruitment.
If your application is unsuccessful, we delete your application and CV within 6 months, unless you ask us to keep them on file for future roles. You can request access to, or deletion of, your application at any time using the contact details below.
Your rights
Under the Australian Privacy Principles, you can generally request access to personal information we hold about you, and request corrections if it's inaccurate. To make a request, contact us using the details below.
Data breaches
If a data breach occurs that's likely to result in serious harm, affected individuals and the Office of the Australian Information Commissioner will be notified in line with the Notifiable Data Breaches scheme.
Contact us about privacy
Elite Pest Control
17/110 Inspiration Drive, Wangara WA
Phone: 08 9303 2622
Email: email hidden; JavaScript is required
If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
Questions we get asked
No. Elite Pest Control does not sell personal information to third parties.
Contact Elite Pest Control using the details above, and a request can be actioned in line with the Australian Privacy Principles. We'll confirm what information we hold and provide access within a reasonable timeframe.
Information you send us when applying for a job — your cover letter, CV and contact details — is covered by this policy: see the Job applicants section above. Records about staff members once employed are handled separately, under the Privacy Act’s employee records exemption.
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